In today's faced paced environment, consultants are continually on the go. Having a phone system that moves with you, and offers a wide range of flexibility options is critical in ensuring top knotch customer service. ACI's consultant solutions will keep you one step ahead of your competition, offering superior features and mobility that extends as you do.
In today's faced paced environment, consultants are continually on the go. Having a phone system that moves with you, and offers a wide range of flexibility options is critical in ensuring top knotch customer service. ACI's consultant solutions will keep you one step ahead of your competition, offering superior features and mobility that extends as you do.
Consultants often manage their clients from the road, and for this reason enhanced mobility is paramount. Accelerated Connection provides a business phone system that allows business to be conducted from any location worldwide, at any time of day, quickly, easily and at extreme savings over conventional telcommunications methods.
ACI makes it easy to conduct your business while away from the office. A wide range of features including find me / follow me, remote phone, enhanced voicemail options, direct DIDs and many more, make keeping in touch while on the road a breeze. These invaluable features will not only imporve your telecommunications experience, but also allow you to offer exceptional service to your clients, anywhere, anytime.
Find Me / Follow Me Accessibility
Consultants are often out of the office, traveling, working at client sites, or working from home. Using the Find-Me/Follow-Me feature, you can be easily reached by colleagues and clients. As calls come in, a customized list can be setup to forward calls to alternative phones (cellular, home, a co-worker, or to a group) as required, in the order you specify. Additional time of day forwarding can be easily set to re-route calls dependant on the time and/or day of the week.
Reduce Long Distance Charges
While on the road, long distance charges can easily accumulate in the blink of an eye. In addition, clients can easily be scared off by a phone number that may not be local to them. ACI's system solves both of these problems by providing excellent long distance rates, toll free services, and additional incoming numbers that are available in every major center across Canada.
Remote Phone
Many times, consultants wish to make calls and keep up with clients while away from the office. It is not always wished to reveal the cellular number they are calling from. ACI's remote phone feature solves this problem, and provides a great resource for users. When away from their desk, users can call into a specialized system where they may identify themselves, and ultimately take control of their phone line from any other phone worldwide. Calls appear to the receiver as if the user is at their desk, maintaining one central phone number for the client, and a professional image portrayed to the public.
Call Jumping
While on the go, the Call Jump feature allows calls to be easily transferred from desk phones to cell phones without any disruption. This means just because you need to leave your desk, you don't need to end your call. As you are talking to your client, and find the need to quickly leave your desk, simply enter a quick code on your handset. ACI's system will place a new call to your "new" phone, all while you continue your current call. As you pickup your "new" phone, simply answer the call, and immediately your call continues. Once you return to your desk, simply jump the call back, and it's as if you never left!
Enhanced Voicemail
Voicemail is a critical feature for any consulting firm, and access to your messages worldwide is paramount, especially while away from the office. ACI's enhanced voicemail system provides many features that make business flow, and ensure your messages are received anytime, anywhere. As a voicemail is received, ACI's system can send an email to the user, or a group notifying them a message has been left. In addition, a copy of the voicemail can also be delivered in the email in the form of a .WAV file. This helpful feature allows users to hear their messages without the need to call back into the voicemail system.
Consulting Firm Solution Benefits :
- Find me/follow me call routing features
- Remote phone and Call Jumping for portability
- Enhanced voicemail features
- Excellent long distance rates for maximum cost savings
- Changes can be made quickly and easily as required
- 24/7/365 emergency support available
24/7 Support & Network Operations Control
ACI is extremely proud to provide a 24/7/365 Network Operations center that is always on call for your emergency needs. The ACI NOC team is highly trained and specialize in mission critical emergency situations that require precise handling and exceptional attention to detail. ACI is proud to provide 100% Canadian based network services from our Downtown Toronto, ON location at 156 Front St West. Great pride is taken in ensuring your are provided with AAA Class support around the clock
